Privacy Policy

This Privacy Policy explains how ZeusDB collects, uses, and shares information when you use our products, services, and websites.

Data we collect

• Account and contact data. Name, email, company, role, and preferences.
• Usage and log data. App interactions, device and browser information, approximate location, diagnostics, and crash reports.
• Content you provide. Data you upload or store in ZeusDB, plus metadata and indexes you create.
• Support communications. Messages you send to our team and related attachments.
• Cookies and similar tech. Used for session management, analytics, and preferences.

How we use data

• Provide and maintain the service, including authentication and account management.
• Secure the platform, prevent abuse, and investigate incidents.
• Improve performance and reliability through analytics and research.
• Communicate about updates, billing, and service changes. You can manage non-essential emails.
• Comply with legal obligations.

How we share data

• With service providers that help us operate ZeusDB under confidentiality obligations.
• When required by law or to protect rights and safety.
• As part of a business transfer, subject to this Policy.

AI and vector features

ZeusDB provides vector indexing and retrieval features. We do not train general models on your customer content without your explicit permission. We may process and log operational metadata to maintain service quality.

Security

We apply reasonable technical and organizational measures, such as encryption in transit, access controls, audit logging, and backup strategies. No system is perfectly secure, so please use strong passwords and consider SSO and RBAC options when available.

Data retention

We retain personal data for as long as necessary to provide the service, to meet legal obligations, and to resolve disputes. You may request deletion where applicable.

International transfers

Data may be processed in locations where we or our providers operate. We use appropriate safeguards for cross-border transfers as required by law.

Your rights

Depending on your location you may have rights to access, correct, delete, or export your data, and to object or restrict certain processing. If you are in the EEA, UK, or similar jurisdictions, you also have the right to lodge a complaint with a supervisory authority.

Cookies

We use cookies for authentication and analytics. You can manage cookies through your browser or system settings. Some features may not work without required cookies.

Children

ZeusDB is not directed to children under 16 or the minimum age required by local law. We do not knowingly collect personal data from children.

Changes to this Policy

We may update this Policy. If changes are material we will provide notice in the product or by email. Your continued use means you accept the updated Policy.

Contact

Have questions about privacy at ZeusDB? Contact us.

This page provides general information and is not legal advice. You should consult your legal counsel for your specific situation.